FREQUENTLY ASKED QUESTIONS
Thank you for choosing Rochelle Dammel Fine Art. Welcome to the exclusive club of fine art collectors. Art is a personal choice and reflects who you are and your passion for life.
I hope you enjoy the feeling of having stunning art in your home, If this is your first high-quality print or original piece of art, you may be surprised at how much it changes the look of your home and the empowerment it gives you each time you see it.
Ownership of Artwork
Upon purchase of your original artwork, canvas or print, you will now own that specific piece of artwork. Of course, you may display your artwork however you'd like in your home, office or business.However, I continue to own the rights to reproduce all artwork created by me even after the original has been purchased--in any medium and whether it be an original, print, commissioned piece, etc,. Please do not create copies or reproduce my artwork without my written permission. I retain the right to reproduce artwork I have created.
If you have an interest in purchasing the rights to a piece of my artwork, let's talk! If you'd like to use my artwork for a special project please contact me.
Shipping
If you purchase an original piece of artwork, your piece will be handled and shipped with the utmost of care. Shipping is included for the continental US.
Please know that stretched or panel pieces having a dimension of over 44 inches must ship via freight and this can be quite costly (depending on where it is going domestically $300-600 is not an unreasonable estimate, and even more if shipping internationally).
In some instances, it may be more affordable to ship the painting un-stretched (taken off the wood bars the canvas is attached to) and rolled. The canvas would then be placed in a secure mailing tube and shipped to you. Upon arrival, it can then be re-stretched at your location by a local professional framer.
May I pick up my original art from you in person?
Absolutely! I love meeting my clients in person! Contact me to set a time.
How is a print, giclee or other reproduction shipped?
In order to provide the best quality reproductions in the timeliest way possible, my printed artwork is reproduced and shipped by my third party printing partners. Occasionally, I may have prints on hand, locally inquire for availability.
Here is additional information about purchasing reproductive work via:
ArtSpan. https://www.artspan.com/purchase-info
Fine Art America https://fineartamerica.com/moneybackguarantee.html
Need help knowing which you ordered from? Please contact me. https://www.rochelledammel.com/mbr_contact.php
Returns
I want you to be satisfied and thrilled with your purchase. Please ensure you look at the image on multiple devices before ordering as colors can vary depending on the monitor, phone, and device you are using.
Originals: If you are returning an original piece of art, please contact me directly within 7 days of receipt to make arrangements.
ArtSpan reproductions: https://www.artspan.com/purchase-info
Fine Art America reproductions: https://fineartamerica.com/moneybackguarantee.html
Need help knowing which of the above you ordered from? I want to ensure you receive the best care possible. Please contact me. https://www.rochelledammel.com/mbr_contact.php